Privacy Policy

1. Introduction

North Ridge LLC (“North Ridge,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how North Ridge LLC collects, uses, processes, stores, and protects information when you visit our website, www.northridgehq.com (the “Website”), or communicate with us through its available contact channels.

By using the Website, you acknowledge that you have had the opportunity to review this Privacy Policy. If you do not agree with its terms, you should discontinue use of the Website.

2. Information We Collect

North Ridge collects limited personal information necessary to operate the Website and respond to inquiries.

Information You Provide

When you submit an inquiry through our contact form, we may collect:

• Full name
• Email address
• Company name, if provided
• Inquiry type or subject
• Contents of your message

Providing a company name is optional. Other information is requested to allow us to identify and respond to your inquiry.

Our contact form may also use a hidden field designed to identify automated spam submissions. This field is not intended to collect additional personal information from legitimate visitors.

Automatically Collected Information

When you access the Website, certain technical information may be automatically processed by our hosting provider, Cloudflare, as part of standard website operations, security, and troubleshooting. This information may include:

• Internet Protocol (IP) address
• Browser type and version
• Operating system
• Date and time of access
• Technical request and server log information

This information is processed as part of providing and maintaining the Website. North Ridge does not use this information to build advertising profiles or track visitors across unrelated websites.

3. How We Use Your Information

Information collected through the Website may be used for the following legitimate business purposes:

• To review and respond to inquiries and messages.
• To communicate with individuals or businesses that contact North Ridge.
• To maintain records of business correspondence.
• To operate, maintain, troubleshoot, and secure the Website.
• To detect and prevent spam, fraudulent activity, or unauthorized access.
• To comply with applicable legal obligations.

North Ridge does not use contact form submissions to send unsolicited marketing communications or targeted advertisements.

4. Cookies, Analytics, and Tracking Technologies

North Ridge does not intentionally use advertising cookies, behavioral tracking technologies, or third-party advertising pixels on the Website.

We do not currently use third-party website analytics services to track visitor behavior or build advertising profiles.

Our hosting provider may use technical processes or technologies necessary to deliver, maintain, and secure the Website. These processes are governed by the applicable provider’s terms and privacy practices.

5. How We Share Information

North Ridge does not sell personal information or share personal information for cross-context behavioral advertising.

We may disclose or permit the processing of information in limited circumstances, including:

Service Providers

We use third-party service providers to support the operation of our Website and business communications. These providers may process information on our behalf as necessary to perform their services.

Our current providers include:

• Cloudflare: Provides Website hosting and related technical processing.
• Formspree: Provides contact form processing, including the receipt and storage of form submissions.
• Porkbun: Provides domain registration services for northridgehq.com.
• Cloudflare: Also provides DNS and email forwarding for applicable northridgehq.com email addresses.
• Google Gmail: Provides email services used to receive, manage, and respond to business correspondence.

These providers process information in accordance with their respective services, terms, and privacy policies.

Legal Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, or lawful governmental requests, or when disclosure is necessary to protect the rights, property, security, or safety of North Ridge, our users, or others.

Business Transfers

If North Ridge undergoes a merger, acquisition, restructuring, sale of assets, or other business transaction, information maintained by the Company may be transferred as part of that transaction, subject to applicable legal requirements.

We do not authorize service providers to use personal information submitted through our Website for their own independent advertising purposes.

6. Third-Party Websites and External Links

The Website may contain links to third-party websites, platforms, and services, including social media accounts and digital properties associated with North Ridge business ventures.

These may include platforms such as YouTube, TikTok, and other external websites.

North Ridge does not own or control these third-party services and is not responsible for their privacy practices, security, content, or policies.

When you follow an external link or interact with a third-party platform, your information may be collected and processed according to that platform’s own privacy policy and terms of service.

We encourage visitors to review the privacy policies of any third-party services they choose to access.

7. Data Retention

North Ridge retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business correspondence, resolving disputes, and satisfying applicable legal obligations.

Contact form submissions and associated email correspondence are generally retained for up to twenty-four (24) months from the date of submission, unless a longer retention period is reasonably necessary for legitimate business or legal purposes.

Information may be deleted earlier when it is no longer needed, subject to applicable legal and operational requirements.

Technical server logs maintained by our hosting provider are subject to that provider’s applicable retention policies.

8. Data Security

North Ridge takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

We rely in part on established third-party service providers to host the Website and process business communications.

However, no method of electronic transmission, internet communication, or information storage can be guaranteed to be completely secure. Accordingly, North Ridge cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding personal information collected through the Website.

These rights may include the ability to:

• Request confirmation of whether we maintain personal information about you.
• Request access to personal information we maintain.
• Request correction of inaccurate personal information.
• Request deletion of personal information, subject to applicable legal exceptions.
• Withdraw consent where processing is based on consent, where applicable.

To exercise a privacy-related request, please contact us using the information provided in Section 12.

We may need to verify your identity before processing certain requests. We will review and respond to requests within the timeframes required by applicable law.

Nothing in this Privacy Policy is intended to limit any privacy rights that cannot legally be waived.

10. Children’s Privacy

The Website is intended for a general business audience and is not directed toward children under the age of thirteen (13).

North Ridge does not knowingly collect personal information directly from children under thirteen (13) through the Website.

If we become aware that personal information has been submitted by a child under thirteen (13) without the required parental consent, we will take reasonable steps to delete that information.

11. Changes to This Privacy Policy

North Ridge reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business operations, technology, service providers, or applicable legal requirements.

Any revisions will be published on this page with an updated “Last Updated” date.

Your continued use of the Website following the publication of an updated Privacy Policy constitutes acknowledgment of the revised policy, to the extent permitted by applicable law.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the personal information we maintain, please contact us:

North Ridge LLC
Website: https://northridgehq.com
Email: contact@northridgehq.com

For privacy-related requests, please include “Privacy Request” in the subject line of your email.

We will make reasonable efforts to review and respond to inquiries in accordance with applicable privacy laws.